Relating to the disastrous shipwreck occurred on the night of Friday 01/13/2012, for which the rescuing operations of the survivors and the missing people investigations are still in progress, we would like, first of all, to show our solidarity and closeness to every people involved in the deplorable accident. Besides, we wish that the several inquiries can soon explain the causes and the responsibilities concerning what happened. We remind, moreover, to all the people directly involved that the tourist cruise  is qualified as a all-inclusive vacation package, so to this product is applied the Tourist Code normative for the refunds and compensations. We underline, at last, that for further information and assistance, to all the people who have been, in some way, involved but also to the people who are supposed to leave in the near future, our counter is always available for assistance.